Pricing

Flexible Pricing Built for
Enterprise Communication

Orbitel offers usage-based, channel-wise pricing designed for businesses that demand scale, compliance, and delivery reliability across SMS, Voice, WhatsApp, Email, and RCS.

  • ✔ Usage-based billing
  • ✔ Channel-wise cost control
  • ✔ Enterprise routing & scale
How pricing works
ORBITEL ENGINE

Pricing Intelligence

LIVE
SMS
Voice / IVR
WhatsApp
Email
RCS
Volume-based pricing • Real-time routing
Pricing Model

How Our Pricing Works

Orbitel follows a transparent, usage-based pricing model where costs are calculated based on channel, volume, routing quality, and compliance requirements.

01

Choose Communication Channel

Pricing varies by channel such as SMS, Voice/IVR, WhatsApp, Email, or RCS — each with its own delivery and infrastructure cost.

02

Define Usage Volume

Message volume directly impacts pricing. Higher monthly volumes unlock better per-unit rates and priority routing.

03

Routing & Compliance

Costs depend on route quality, delivery priority, DLT validation, consent checks, and fallback logic for critical messages.

04

Optimized Final Cost

Orbitel automatically optimizes cost using intelligent routing, volume slabs, and channel fallback — ensuring maximum delivery efficiency.

COMMUNICATION PRICING

Transparent Pricing for Every Communication Channel

Choose the communication channel that fits your business needs. From high-volume messaging to enterprise voice and rich conversations, get clear starting prices across the Orbitel platform.

ORBITEL COMMUNICATION PLATFORM

Channel-wise pricing

Compare services, billing units and starting rates at a glance.

CHANNEL MESSAGE TYPE / SERVICE BILLING UNIT STARTING FROM NOTES
SMS Messaging
Transactional Alerts, confirmations and important customer notifications.
Per Credit
₹0.14 per credit
High-priority delivery
SMS Messaging
Promotional Promotional campaigns and customer outreach.
Per Credit
₹0.14 per credit
DLT-compliant promotional routes
SMS Messaging
OTP One-time passwords and authentication traffic.
Per Credit
₹0.15 per credit
Mission-critical authentication traffic
Voice / IVR Telephony
Outbound Dialing (OBD) Automated outbound campaign and alert calls.
15 Sec Pulse
₹0.10 per pulse
Campaign & alert calls
Voice / IVR Telephony
Outbound Dialing (OBD) Automated outbound calls with longer call durations.
30 Sec Pulse
₹0.18 per pulse
Longer call durations
Voice / IVR Telephony
Missed Call Missed-call based customer engagement and automation.
Per DID / Month
₹999 per DID / month
Inbound logic & automation supported
Voice / IVR Telephony
Toll Free Toll-free communication service for business calling.
Annually
₹18,000 annually
Toll-free business communication
WhatsApp Business Messaging
Marketing Messages Promotional campaigns and customer engagement.
Per Message
₹0.90 per message
Meta-approved marketing templates
WhatsApp Business Messaging
Utility Messages Order updates, alerts and service notifications.
Per Message
₹0.15 per message
Order updates, alerts
WhatsApp Business Messaging
Service Business service communication.
Per Message
Free of cost
Free of cost
WhatsApp Business Messaging
Chatbot Automated conversations with live-agent handover.
Monthly
₹4,999 per month
Automation + live agent handover
RCS Rich Messaging
Transactional Transactional rich messaging for customer communication.
Per Message
₹0.18 per message
Transactional rich messaging
RCS Rich Messaging
Promotional Promotional rich messaging for customer engagement.
Per Message
₹0.32 per message
Promotional rich messaging
Looking for enterprise volume pricing? Get a customized pricing plan based on your volume, routing and communication requirements.
Get Custom Pricing

* Starting prices may vary based on volume, routing, service type, applicable regulations and other commercial terms.

Enterprise Pricing

Volume-Based & Custom Pricing for Scale

Orbitel offers flexible pricing models designed for high-volume communication, enterprise workflows, and regulated industries. Pricing is customized based on usage, delivery priority, and compliance needs.

Startup & Growth

Up to 1 Million messages / month

  • Standard routing
  • Pay-as-you-go billing
  • Email & chat support

Business Scale

1M – 10M messages / month

  • Discounted volume pricing
  • Priority delivery routes
  • Dedicated account manager

Enterprise

10M+ messages / month

  • Custom-negotiated pricing
  • High-throughput & fallback routing
  • Enterprise SLAs & compliance support

What Impacts Enterprise Pricing?

  • Monthly message volume & growth projections
  • Channel mix (SMS, Voice, WhatsApp, RCS, Email)
  • Delivery priority & routing quality
  • DLT, TRAI, Meta & regulatory compliance
  • Integrations, automation & support SLAs
Tailored quotes · Volume discounts · Enterprise SLAs
Cost Estimator

Estimate Your Monthly Communication Cost

Configure your channel usage to get an indicative monthly estimate. Final pricing may vary based on routing, volume slabs, and compliance.

Estimated Monthly Cost

₹ 0

Indicative estimate based on standard routing and base rates.

Get Exact Pricing PDF
FAQs

Pricing & Billing FAQs

Common questions about Orbitel pricing, billing units, compliance, and enterprise onboarding.

Pricing is usage-based and varies by channel. SMS is billed per credit, Voice is billed per pulse duration, WhatsApp is billed per conversation category, Email per message, and RCS per rich message delivered.
Yes. OTP traffic is routed via high-priority, low-latency routes and is priced slightly higher than transactional or promotional SMS due to delivery guarantees and compliance requirements.
Voice calls are billed based on pulse duration (15-second or 30-second slabs). Charges apply per connected call, and pricing varies based on routing and call type (OBD, IVR, missed call).
WhatsApp pricing follows Meta’s conversation-based model. Rates differ for Utility, Authentication, and Marketing conversations and may vary by geography and template category.
Yes. Volume-based discounts are available for enterprise traffic. Pricing slabs are customized based on monthly usage, routing priority, and delivery SLAs.
Standard onboarding is free. Advanced integrations, dedicated routing, or custom compliance workflows may involve one-time setup charges.
Yes. Orbitel provides full DLT compliance support for SMS, WhatsApp template approvals, sender registration, and audit-ready reporting.
ENTERPRISE PRICING

Need Custom Pricing or Volume Discounts?

Talk to Orbitel experts to get channel-wise volume slabs, enterprise discounts, priority routing, and compliance-ready pricing tailored to your business.

Talk to us Download Pricing PDF

Orbitel is an enterprise CPaaS platform enabling secure, scalable, and compliant communication across SMS, Voice, WhatsApp, Email, and RCS for businesses operating at scale.

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